Vehicle Recovery Service Levels

8 September 2010




CAR RECOVERY When using the Recovery directory be sure that the telephone is always answered on a 24 hour basis. There may be a requirement for specialist recovery or relay. Negotiate a rate for turn out and mileage before starting, be sure of the amount of road assistance in this figure. The E.T.A. (Estimated Time of Arrival) needs to be checked since many operations take jobs on but will not commit. Make sure no further damage is done during recovery of your vehicle, make a note of the contents left and that a signature is obtained. Free storage negotiable for volume although this may not be in a covered area.

TRUCK RECOVERY When using the Truck Recovery be sure that the telephone is always answered on a 24 hour basis. There may be a requirement for specialist recovery or relay, if there is a load on board enquire about ongoing facilities. Negotiate a rate for turn out and mileage and the amount of road assistance in this feature. Check the E.T.A. (Estimated Time of Arrival) since many operations take jobs on but will not commit . Make sure there is no further damage done during recovery of your vehicle, make a note of the contents, and that a signature is obtained. Free storage may be negotiable.

Go back to the Vehicle Recovery Search. If you have any difficulties using this site please read the online help pages or contact us.