All of the car recovery companies listed on this site conform to the standard requirements stated here:
- The agents must be trading in a solvent manner.
- The agent must have public and employee liability insurance.
- Abide by the guidelines laid down by the trade association to which they are members.
- Maintain all vehicles in a road worthy condition and be Ministry of Transport tested as required.
- Act in a courteous manner at all times when dealing with potential or actual customers.
- Trade in a fair and honest manner and explain any charges made in full and frank detail.
- Be sure that the service features listed on the Internet site against your name can be provided. If at any time your situation changes and your company is unable to supply that service, Accident Assistance Online should be informed immediately so that any alterations can be made.
- The agent must have insurance to cover the storage and transportation of vehicles.
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